Overview
Al Qamar Chocolates is a luxury artisan chocolate brand headquartered in Dubai. Known for its handcrafted pralines and curated gift boxes, the company rapidly scaled its B2B and D2C channels, leading to operational complexity across production, retail, and logistics.
What We Did
We conducted a full discovery phase with their operations team to understand how each product was handcrafted and packaged. We then implemented Odoo’s Manufacturing, Inventory, and Sales modules to automate production planning, handle variable batch sizes, and track expiration dates. Our team developed custom workflows to manage temperature-sensitive goods during shipping and delivery.
Deliverables
Context of the Collaboration – “From Boutique to Scalable Brand”
Al Qamar’s leadership wanted to expand from one flagship store to a nationwide presence while retaining the handcrafted charm of their brand. They came to us to help build digital foundations that could scale operations without losing quality.
Challenges – “Precision in Every Bite, Precision in Every Process”
Managing chocolate production isn’t straightforward—it requires temperature control, expiry tracking, and recipe accuracy. We had to model this artisanal process into structured Odoo workflows that could scale—without removing the human artistry.
Goal – “Expand While Preserving Craft”
The ultimate goal was to support the launch of three new retail outlets and increase online orders by 200%—all while maintaining batch control, stock transparency, and order accuracy.
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